FAQs

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Once my loan is paid off, how long will it take to receive my vehicle title/lien release?

The expected delivery date will depend on your title type. To locate your title type, log into the website or mobile app and from the Dashboard select Title/Lien Release Status. Then select “Title Information” to view your title type.

Paper Titles/Lien Releases: expect to receive it within 25-40 business days (from the date the payoff is posted to the account – this includes mail time)

Electronic Titles: expect to receive the paper title from the state within 7.5-9.5 weeks (from the date the payoff is posted to the account – this includes mail and state agency processing time.)