Mobile app FAQs

How do I download the Toyota Financial Services mobile app?

Are there fees to use the mobile app?

I made a payment from the mobile app

What security measures help protect my transactions through the mobile app?

How can I be sure the mobile app information is secure if my mobile device is lost or stolen?

What is fingerprint authentication?

What are the benefits of using fingerprint authentication?

Is there fee for using fingerprint authentication?

Which devices are compatible with fingerprint authentication?

How do I add a fingerprint to my mobile device?

Where is my fingerprint stored?

What account features are available on the mobile app?

Once I have my fingerprint set up on my mobile device, how do I enable fingerprint authentication from the login page of the myTFS app?

How do I enable fingerprint authentication from Security Settings?

How to do I disable fingerprint authentication from Security Settings?

Once fingerprint authentication is enabled and set up on the myTFS app, how do I log in to my TFS account using fingerprint authentication?

Can I use different fingerprints to log in?

Should I use fingerprint authentication if I share my device with others?

What should I do if my device is lost or stolen?

Once I have enrolled in Touch ID or Fingerprint, can I still log in to my account with my username and password?

What happens if I change a fingerprint stored on my phone?

How do I enable additional security from Security Settings?

How do I start using the mobile app?

How do I disable additional security?

How can I make a principal-only payment on the Mobile App?

Do I have to be registered from your website to use the mobile app?

Will I be able to access my account from the mobile app without username and password?

Will my Username and Password from your website work on the mobile app?

If I registered from the mobile app, will the login credentials work on your website?

After how many incorrect login attempts will the mobile app be locked?

Will my session time out while using the mobile app?

/us/en/fragments/faq-help