FAQs
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Support Center
What is Support Center and is it secure?
How do I know when customer service has responded to my message and how do I access new mail?
What happens if I leave my computer or it takes me a long time to enter my support request?
I updated my email address in My Profile, but Support Center still shows my old address. What should I do?
Can I attach documents to a support request?
I got a message that my support request was resolved, but I still have questions. What should I do?
Are all account questions handled in Support Center?
How long will it take to get a reply to my support request?
What should I do if I am having technical difficulties?
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