We're here to help.
We've gathered the information you need when it's time to file a claim.
Ready to file a claim?
Visit your Toyota dealer for repairs. Your dealer can submit repair claims on your behalf.
Still have questions? Contact your local Toyota dealer or call us at 1-800-228-8559
Ready to file a claim?
We understand that experiencing a total vehicle loss or theft can be stressful. To make the claims process easier, we offer a digital self-service option through the TMISVPP Servicing Portal.
Follow these steps to get started:
Step 1: Review the GAP FAQs to ensure you have all the necessary documents for a smooth claim process.
Step 2: Visit the TMISVPP Servicing Portal to submit and track your GAP claim conveniently online.
Step 3: If you need further assistance, contact your lender or lessor. If your vehicle was financed or leased with Toyota Financial Services, you can also call 1-800-874-8822.
If you are a lender, please review GAP FAQs for details regarding the GAP claims process, to begin or update a claim please visit TMISVPP Servicing Portal or contact Toyota Financial Services at 1-800-255-8713 to begin or update a claim.
Save time—file your GAP claim online today!
Ready to file a claim?
Visit your Toyota dealer for maintenance. Your dealer can submit maintenance claims on your behalf.
Still have questions? Contact your local Toyota dealer or call us at 1-800-228-8559.
Ready to file a claim?
Call us directly at 1-855-999-0518 to submit your claim. Or you can visit your dealership to contact us on your behalf.